Do you provide a Certificate of Authenticity?
Yes, all eligible handbags and leather goods authenticated by Entrupy include a digital Certificate of Authenticity for your records and peace of mind.

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How do you authenticate jewelry?
While Entrupy does not yet support jewelry authentication, we evaluate each piece thoroughly using in-house expertise. We only accept items from trusted sources and inspect all details carefully before listing.

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What if I have doubts about an item?
We’re here to help. If you ever have questions about a product or its authenticity, please reach out before or after purchase—we’ll happily provide additional information or reassurance.

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Do you accept returns?
Yes, we want you to love your purchase! Please refer to our Return Policy for full details, including timelines and conditions for returns and exchanges.